Refund and Returns Policy 

An amount equal to the full payment made by the customer will be refunded if Iksoft Technologies has not been able to resolve even a single issue arising for them within the first 7 days (Seven Days) of the subscription in case of all subscription-based plans. If Iksoft Technologies resolves one or more issues, the charges for the subscription service will not be refundable in any case. Notwithstanding this Iksoft Technologies may, at its sole discretion and on a case-to-case basis, agree to a refund of subscription charges after deducting fees for servicing the customer and the cost of paid support and any other paid software which has been provided free of cost with any plan. Customers will be eligible for a refund when any of the following criteria are met for all incident-based plans: =>Customers have all the prerequisites which were required to resolve the issue and the problem was not resolved till the time account was active. =>Before 48 hrs after the resolution of the issue and a confirmation from the customer after the issue was last worked upon by Iksoft Technologies. =>The refund will be processed only after getting a written request by the customer on the email id info@afrilen.com along with the reason for the refund. * In no case, the amount of refund/claim shall exceed the amount subscribed or paid by the customer to Iksoft Technologies. Effective & Affordable We resolve every issue arising with your business etc in one support. We are committed to protecting the privacy of the information you provide to us. If you have any comments, questions, or complaints regarding our privacy policy or your information, please contact us at info@afrilen.com. We will address any issue to the best of our abilities. Thank you for your support of these policies and of Iksoft Technologies. Personal Data & Account Policy CUSTOMERS ARE SOLELY RESPONSIBLE FOR MAINTAINING AND BACKING UP ALL PERSONAL INFORMATION, DATA, TEXT, OR OTHER MATERIALS (COLLECTIVELY “CUSTOMER DATA”) AND SOFTWARE STORED ON THEIR COMPUTER AND STORAGE MEDIA BEFORE ORDERING THE SUPPORT. CUSTOMERS ACKNOWLEDGE AND AGREE THAT Iksoft Technologies OR ITS REFERRAL PARTNERS HAVE NO RESPONSIBILITY OR LIABILITY UNDER ANY CIRCUMSTANCE AT ANY TIME FOR ANY LOSS OR CORRUPTION OF CUSTOMER DATA, SOFTWARE, OR HARDWARE THAT MAY ARISE OUT OF THE SUPPORT SERVICES. Furthermore, customers are solely and entirely responsible for any and all activities that occur under their accounts. Customers agree to notify Iksoft Technologies immediately of any unauthorized use of their account or any other breach of security. Global ManySoft will not be liable for any loss that may incur as a result of someone else using the customer's login details or accounts, either with or without their knowledge. However, customers could be held liable for losses incurred by Iksoft Technologies or its affiliates, or another party due to someone else using their account or login details. Customers may not use anyone else account at any time, without the permission of the account holder.